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FAQ

Frequently Asked Questions

Answers to common questions about Javan, BPMN services, business process automation, AlurKerja, Odoo implementation, training, and project collaboration.

FAQ 01

About Javan

What is PT Javan Cipta Solusi?

PT Javan Cipta Solusi is an IT consulting company specializing in Business Process Automation (BPA). Founded in 2009 in Bandung, West Java, Javan now operates from Sleman, Yogyakarta, and District 8, Jakarta. For more than 16 years, Javan has handled 332+ use cases for 106+ clients across industries in Indonesia.

Javan helps organizations document, automate, and optimize business processes through SOP/BPMN 2.0 consulting, process digitization, automation system implementation, and internal team training.

How long has Javan been operating?

PT Javan Cipta Solusi has operated since 2009. During that period, Javan has handled projects for government institutions, state-owned enterprises, national private companies, and multinational companies.

This cross-sector experience covers 332+ use cases, 106+ clients, and support from 81+ cross-functional experts.

Which industries does Javan serve?

Javan serves clients from more than 12 industries, including government, banking and finance, telecommunications, manufacturing, distribution, education, energy, transportation, retail, and technology companies.

For the public sector, Javan has experience in process digitization related to SPBE and electronic-based service governance.

Where are Javan's offices?

Javan has a head office in Sleman, Yogyakarta Special Region, and a representative office in District 8, Jakarta.

Javan's team can support projects remotely, hybrid, or on-site depending on the requirements and project scope.

What makes Javan different from other IT consultants?

Javan does not only build applications. Javan helps organizations improve their business processes first so the system being built truly fits operational needs.

Javan focuses on Business Process Automation, BPMN 2.0-based process documentation, custom system development, Odoo implementation, and the AlurKerja platform.

FAQ 02

Products and Services

What is AlurKerja?

AlurKerja is a Business Process Orchestration and Automation platform developed by PT Javan Cipta Solusi.

The platform helps organizations document processes, manage workflows, run approvals, monitor work status, and connect processes across systems.

What is the difference between AlurKerja and Power Automate or other automation tools?

AlurKerja is designed for BPMN 2.0-based business process orchestration, not only simple task automation.

Because it is developed and supported by a local Indonesian team, AlurKerja is easier to adapt to organizational needs, approval structures, documents, and existing internal systems.

Does Javan provide BPMN training for government institutions?

Yes. Javan provides BPMN training for ministries, agencies, local governments, state-owned enterprises, and private organizations.

The training covers process modeling, SOP documentation, workflow design, and BPMN application in SPBE contexts as well as internal process transformation.

What is SPBE and how does Javan support its implementation?

SPBE, or Electronic-Based Government System, is a government governance approach that uses information technology to make services more integrated, effective, transparent, and accountable.

Javan helps institutions map processes, prepare BPMN-based process documents, design workflows, and build supporting systems based on implementation needs.

What services does Javan provide?

Javan provides BPM/BPMN consulting, custom IT development, Odoo implementation, BPMN and SPBE training, IT outsourcing and headhunter services, as well as digital products such as AlurKerja and E-Auction.

Each service can be delivered as a standalone project or as part of a broader digital transformation roadmap.

FAQ 03

Technical and Implementation

How long does AlurKerja implementation take?

Implementation duration depends on the number of processes, approval complexity, integration requirements, and organizational data readiness.

For a standard scope, implementation usually takes 4-8 weeks, covering discovery, configuration, data migration, UAT, and user training.

Can AlurKerja be integrated with existing systems?

Yes. AlurKerja can be integrated with ERP, internal applications, dashboards, document systems, payment gateways, marketplaces, and other systems that provide API access or feasible integration mechanisms.

Javan's team will conduct an assessment at the start of the project to determine the most realistic and secure integration method.

Where is organizational data stored when using AlurKerja?

Data can be managed according to project needs, whether using cloud, private cloud, or specific deployment options for organizations with special infrastructure requirements.

For every project, security, access, backup, and data governance discussions are included in the early implementation phase.

Is training and post-implementation support available?

Yes. Javan's implementation generally includes onboarding, user training, usage documentation, UAT, and initial support after go-live.

For ongoing needs, Javan can also provide maintenance, enhancements, and support for further feature development.

How do we start working with Javan?

The process starts with an initial consultation to understand needs, current process conditions, existing systems, and target outcomes.

After that, Javan's team can prepare solution recommendations, estimated work scope, timeline, and implementation proposal.

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